SeniorConnect - Urgent Response Services for older adults and Public Training Program

The SeniorConnect program offers a channel for concerned citizens and public service professionals to take action on behalf of a senior who may be at risk, or in crisis in the community through public education and professional response services. SeniorConnect provides urgent social work assistance for any senior by addressing immediate concerns, stabilizing a crisis, and securing ongoing community support services. Because not all ‘crises’ happen within business hours, SeniorConnect has expanded to provide an “after-hours” response service. This results in more timely assistance ensuring seniors and their care providers have access to urgent social care and supports at the right time and in the right place. The SeniorConnect team values strengthening working relationships with other agencies responding to seniors at-risk. We offer a gerontological perspective focusing on senior specific issues and age-related needs through:

• Mutual partnering for client visits where appropriate
• Joint risk reduction and post crisis planning
• Increased understanding in different areas of expertise
• Shared training opportunities

This program offers a channel for concerned citizens and public service professionals to take action on behalf of a senior who may be at risk, or in crisis in the community through public education and professional response services. SeniorConnect provides urgent social work assistance for any senior by addressing immediate concerns, stabilizing a crisis, and securing ongoing community support services. Additionally, through the SeniorConnect training portal, free online comprehensive trainings are offered on a variety of topics including elder abuse, addictions, caregivers, mental illness, and diversity related to seniors at risk.

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