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Resources

Resources on CORE include checklists, toolkits, reports, studies, videos, and other materials on topics relevant to those working or volunteering in support of healthy aging and older adults independent living.

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[Resources] Online Banking Tutorials and User Guides

Various

Most major banks have online guides and tutorials about how to use their online banking services. These can be helpful resources to share with older adults in your community. BMO: https://bmodemos.com/en/homeCIBC: https://www.cibc.com/en/personal-banking/ways-to-bank/how-to.htmlHSBC: https://www.hsb

[Resources] Beginner Level Lesson Plans & Videos (Computers and Mobile Devices)

ABC Life Literacy Canada

Access all Resources Here: https://abcconnectforlearning.ca/resources/getting-started/ The ABC Connect for Learning resources are for use at home and in workshops and activities that are also free for participants. Resources are not to be used for commercial purposes. These include lesson plans, v

[Research Report] Addressing the Senior Digital Divide: Evaluating the Technology, Access and Support for Seniors (TASS) Project

Human Endeavour

This impact evaluation study aims to assess the economic, social and cultural impact of the Technology, Access and Support for Seniors (TASS) project, initiated in May 2020 by Human Endeavour, a senior serving organization in York Region. Recognizing the need to pivot to online program delivery, Hum

[Policy Report] Digital Literacy Interventions for Older Adults in Canada

AGE-WELL

This policy report sought to identify barriers and facilitators to successful digital literacy programs in Canada. A review of academic literature, public digital literacy programs, and consultations with policymakers was conducted to identify gaps, barriers, and key facilitators.Additionally, this

[Research Report] Building Digital Literacy Among Older Adults: Best Practices

Emily Mullins, HelpAge Canada

This research project, in partnership with HelpAge Canada, explored best practices for building digital literacy among older adults. The aim of this research project was to explore and understand the barriers and facilitators experienced by older adults when learning digital literacy skills. Semi-st

[Article] Helping Older Adults Get Comfortable with Technology Use

CSA Journal

When older adults feel empowered to learn new technology, they transform their own lives and change their communities, too. The founder of a pioneering nationwide nonprofit shares the organization’s journey and advice for helping seniors to adopt new technology in everyday life. By Thomas Kamber,

[Research Report] Measuring Transformational Social Outcomes Among Seniors Using Technology

OATS from AARP

During the height of the COVID pandemic, civic leaders in New York City embarked on an extraordinary program to provide technology access, devices, and training to 10,000 older adults living in public housing. This effort was conceived on an emergency basis, joining officials from multiple city agen

[Webinar Deck] Digital Equity Framework

Indira Riadi, United Way of British Columbia

A framework for digital equity that can be applied by CBSS agencies to frame, plan, deliver, and evaluate technology programs for seniors. 

[Resources] ISSofBC Digital Literacy Resources

ISSofBC

Helping newcomers overcome digital literacy barriers

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