Tips to Prevent Utility Disconnection
Facing utility disconnection can be stressful. Use this tip sheet to help prevent utility disconnection and learn about the resources available.
Visit ucahelps.alberta.ca for more helpful tips.
The Utilities Consumer Advocate (UCA) is committed to helping Albertans with their utility questions, concerns and issues.
The UCA’s Mediation Team can help you understand your bill, review terms and conditions of contracts, compare utility rates, and resolve issues with your utility provider.
Call the UCA at 310-4UCA (4822) or 1-888-644-6609 (outside Alberta) during business hours or email ucahelps@gov.ab.ca. The UCA’s services are completely free, and interpreter services are available in over 240 languages.
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By
Utilities Consumer Advocate
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Published
Jul 14, 2025
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Subject Area
- Age-friendly Communities
- Caregiving & Caregiver Support
- Home Support
- Indigenous Peoples and Indigenous Relations
- Intercultural/Interfaith/Interlingual; Immigrants, Refugees, and Other Newcomers
- Non-profit / Charitable sector
- Rural and Remote Communities
- Enterprise / Commercial
- Housing
- Information, Referral, & Advocacy
- Leadership, Training, Coaching, Mentoring
- Referral and Systems Navigation
- Safety, Security, Finances, & Personal Planning
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Audience
- Government (Politicians, Policy Makers) and Health Authorities
- Service Providers (Non-profits, Community Organizations, Local government)
- Caregivers, Seniors & Volunteers
- Government
- Health Authorities
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Category
- Advertising, Marketing, & Outreach
- Advocacy
- Best Practices
- Enterprise/Commercial
- Learning & Quality Assurance/Evaluation
- Other Resources/Services
- Rural & Remote Communities
- Better at Home Resources
- Events & Webinars
- First Nations/Aboriginal Communities
- Mentorship & Coaching
- Other Topics
- Provincial Resources
- Referrals
- Training & Capacity Building
Newsletter
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