Move-in Utility Guide for Tenants
As a tenant, it's important to understand your rights and responsibilities regarding utilities. Use this guide to help ensure you are prepared!
Visit ucahelps.alberta.ca for more helpful tips.
The Utilities Consumer Advocate (UCA) is committed to helping Albertans with their utility questions, concerns and issues.
The UCA’s Mediation Team can help you understand your bill, review terms and conditions of contracts, compare utility rates, and resolve issues with your utility provider.
Call the UCA at 310-4UCA (4822) or 1-888-644-6609 (outside Alberta) during business hours or email ucahelps@gov.ab.ca. The UCA’s services are completely free, and interpreter services are available in over 240 languages.
Click on image below to download the pdf.
File Attachments
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Move-in-Utility-Guide-for-Tenants.pdf
1.37MB
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| 2 |
Move-in-Utility-Guide-for-Tenants-FR.pdf
1.11MB
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By
Utilities Consumer Advocate
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Published
Jul 24, 2025
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Subject Area
- Indigenous Peoples and Indigenous Relations
- Intercultural/Interfaith/Interlingual; Immigrants, Refugees, and Other Newcomers
- Rural and Remote Communities
- Housing
- Information, Referral, & Advocacy
- Safety, Security, Finances, & Personal Planning
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Audience
- Service Providers (Non-profits, Community Organizations, Local government)
- Caregivers, Seniors & Volunteers
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Category
- Advocacy
- Other Resources/Services
- Provincial Resources
- Toolkits
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