Utility Payment Deferral Program: Minister Nally

Associate Minister of Natural Gas and Electricity Dale Nally issued the following statement about the Utility Payment Deferral Program and the associated upcoming rate rider:

“The initial economic shock of the COVID-19 pandemic resulted in many Albertans being unable to pay their electricity bills and natural gas bills. This is why Alberta’s government created the Utility Payment Deferral Program, which successfully supported hundreds of thousands of Albertans. While retailers worked flexibly and compassionately with customers who had outstanding deferral balances, a small portion of those debts were never settled.

“Repayment of any remaining debt through a rate rider was included in the Utility Payment Deferral Program Act, which was passed in the legislature in May 2020. Analysis of the total deferral repayments shows a remaining balance that is significantly less than originally anticipated.

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