COVID-19: 1 Year Later – Distress Centre’s 211 program response

This is the fourth and final part of the multi-part series exploring Distress Centre’s response to the COVID-19 pandemic, one year after they first activated their business continuity plan and went remote for the safety of their staff and volunteers.

This story looks at the response of 211 Calgary. Please be aware of the “Dos” and “Don’ts” when using any data from this story.

• Part 1: The lead up to the pandemic and crisis program response
• Part 2: Counselling program response
• Part 3: Distress Centre’s housing programs at SORCe

211 Alberta – Calgary and Area is operated by Distress Centre. 211 staff respond to calls, chats and text and connect people with the right resource for their issue.

READ MORE HERE