TOOLKIT- Telephone-Based and Virtual Seniors Programming - The Alberta Seniors' Centre Without Walls

The Alberta Seniors’ Centre Without Walls toolkit provides a step by step guide to planning, establishing, running and evaluating telephone-based and virtual seniors programming for homebound or isolated seniors. This toolkit is meant to disseminate learnings from both the New Horizons for Seniors grant funded project and the expansion, funded through the Aging Well in Community, established in Edmonton and run through the Edmonton Southside Primary Care Network. The information is meant to guide organizations interested in running a Seniors’ Centre Without Walls (SCWW) or similar style of virtual programming in both community and health settings. The manual provides an overview of outreach services and provides necessary background information related to working with isolated and at-risk seniors.